Effective date: October 21, 2026
Welcome to TravelSocial. These Terms of Service ("Terms") are an agreement between you and Bloom Digital Labs LLC, a Massachusetts limited liability company ("we", "us"), which operates the TravelSocial mobile app, the website at gettravelsocial.com, and related services (the "Service").
By creating an account, joining the waitlist, or using the Service, you agree to these Terms and acknowledge our Privacy Policy. If you don't agree, please don't use the Service.
You must be at least 18 years old to use TravelSocial. When you create an account or accept these Terms, you confirm that you are 18 or older. You may not use the Service if you are barred from doing so by law, or if we previously removed your account for violating these Terms. We may close accounts we reasonably believe belong to someone under 18. The expanded TravelSocial beta is offered in the United States.
TravelSocial lets you map places you've visited and want to visit, plan trips and collaborate on them, share posts, follow other travelers, get AI-powered travel suggestions, and find tours and activities offered by third parties. We are continually improving TravelSocial, so we may add, change or remove features. Some features may be labeled as beta or experimental and may not work as expected. We will try to give reasonable notice before removing a significant feature you rely on.
TravelSocial is currently free to use. You may use it only for your personal, non-commercial use, unless we agree otherwise in writing.
You own your content. Your posts, photos, videos, comments, ratings, notes, trips and other material you submit ("your content") remain yours.
Permission you give us. So we can run the Service, you grant us a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to host, store, reproduce, process, adapt (for example, resize or reformat), publish and display your content, for the purpose of operating, providing and improving the Service, consistent with your visibility settings. We will not use your content to advertise or promote TravelSocial outside the Service — for example in advertising, on social media or on our website — without your explicit permission. This license ends when your content or account is deleted, except that it continues for content others have already shared, for a limited period while copies remain in backups, and as needed for legal reasons.
Your responsibilities. You are responsible for your content. You confirm that you have all the rights needed to share it, and that it doesn't violate these Terms or any law or anyone's rights. Get permission from people who appear in your photos or videos, especially before tagging them, and respect people's privacy.
Visibility. You choose whether posts and trips are public, followers-only or private, and whether saved places are public or private. Your profile is public. Public content can be seen by anyone, including people who aren't signed in. See our Privacy Policy.
Reviews and ratings must reflect your genuine experience. Don't post ratings for businesses you own or work for, or ratings you were paid or rewarded to post.
TravelSocial is for genuine travel discovery. We have zero tolerance for objectionable content and abusive users. You must not:
If you see content or behavior that breaks these Terms, report it in the app: use Report in the ••• menu on a profile, post or comment. You can also report incorrect business information from a place's page, or email support@bloomdigitallabs.com. The person you report is not told who reported them.
You can block any traveler from the same menus. Blocked travelers can't see your profile, posts, comments or trips, and you won't see theirs. You can unblock them in Settings.
We automatically check text in posts, comments and profiles against a list of prohibited words and phrases. Text that clearly breaks these Terms may be refused; borderline text may be sent to a moderator. Automated checks never suspend an account on their own.
We review reports. We may hide or remove content, limit features, or suspend or terminate accounts that violate these Terms or that we reasonably believe create risk or legal exposure for us or others. While an account is suspended it can still browse, block, report and delete itself, but cannot post, comment or edit. Where appropriate and lawful, we will tell you about the action and why. You can appeal a decision to hide your content or suspend your account in the app, or by contacting us; a moderator reviews each appeal. We are not obligated to monitor content, and we are not responsible for content posted by users.
Recommendations, ratings, itineraries and destination information on TravelSocial come from other travelers, AI and third-party sources. We don't verify user content and can't guarantee that any information is accurate, complete or current. Travel involves risk. You are responsible for your own decisions and safety, including checking official travel advisories, entry requirements, insurance and local laws. Use judgment before meeting people you know only through TravelSocial.
TravelSocial may award points, badges, challenges, travel progress and status such as "Founding Traveler". These are for fun and recognition only. They have no cash or monetary value, cannot be bought, sold, transferred or redeemed for money, and do not create any property right. We may change, reset or discontinue them, and we may remove points or status earned through misuse.
We send emails needed to run your account, such as verification and security emails. If you turn them on, we send push notifications according to the preferences you choose in Settings, and you can change them at any time. We send marketing emails only if you opt in, and you can unsubscribe at any time.
The Service, including the app, website, software, design, and the TravelSocial name and logo, is owned by us or our licensors and is protected by intellectual property laws. Subject to these Terms, we give you a personal, revocable, non-exclusive, non-transferable license to install and use the app for your personal use. If you send us feedback or ideas, we may use them without any obligation to you.
We respect intellectual property rights and respond to valid notices of alleged infringement. To report content you believe infringes your copyright, send us a notice that includes: your signature; identification of the copyrighted work; identification of the infringing material and where it is located on the Service; your contact information; a statement that you have a good-faith belief that the use is not authorized by the owner, its agent or the law; and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act on the owner's behalf.
Send notices to Bloom Digital Labs LLC, Attn: Copyright, 535 Ocean Street, Hyannis, MA 02601, or support@bloomdigitallabs.com. If your content was removed because of a notice and you believe that was a mistake, you may send us a counter-notice that includes your signature; identification of the removed material and where it appeared; a statement, under penalty of perjury, that you have a good-faith belief it was removed by mistake or misidentification; your name, address and telephone number; and your consent to the jurisdiction of the federal court for your district (or, if outside the United States, any district where we may be found) and to accept service from the person who sent the original notice. We will terminate the accounts of repeat infringers in appropriate circumstances.
You may stop using TravelSocial at any time and delete your account in the app (Profile → Settings → Account → Delete account) or by contacting us. Deletion is permanent; our Privacy Policy explains what is deleted and what may remain. We may suspend or terminate your access as described in section 6, or if we discontinue the Service; where reasonable, we will give notice. Sections that by their nature should continue after termination continue, including sections 4 (as described there), 8, 9 and 12 through 19.
To the fullest extent permitted by law, the Service, including all content, AI output, place information and third-party listings, is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy and uninterrupted or error-free operation. We do not warrant any third-party products, services or bookings.
To the fullest extent permitted by law, Bloom Digital Labs LLC and its members, employees and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, data, goodwill or travel plans, arising from or related to the Service, user content, AI output, third-party services or bookings, even if advised of the possibility of such damages. Our total liability for all claims relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the claim or US $100.
Some states don't allow certain exclusions or limitations, so some of the above may not apply to you. The exclusions and the limit in this section do not apply to any liability that cannot be excluded or limited under applicable law, and nothing in these Terms limits rights you have as a consumer that cannot be waived.
Indemnity. To the extent permitted by law, you agree to defend, indemnify and hold us harmless from claims, damages and costs, including reasonable attorneys' fees, arising from your content, your use of the Service, or your violation of these Terms or of anyone's rights.
These Terms are governed by the laws of the Commonwealth of Massachusetts, United States, and applicable US federal law, without regard to conflict-of-law rules. Before filing a claim, you agree to contact us and try to resolve the dispute informally for at least 30 days. Any claim relating to these Terms or the Service must be brought in the state or federal courts located in Massachusetts, and you and we consent to the personal jurisdiction of those courts. However, either of us may bring an individual claim in a small-claims court where you live, if the claim qualifies. These Terms do not require arbitration. Nothing in this section removes protections you have under the consumer protection laws of the state where you live that cannot be waived by agreement, including any right to bring a claim in your local courts.
If you downloaded TravelSocial from Apple's App Store:
Changes. We may update these Terms. We will change the effective date above. For material changes, we will notify you in the app or by email before they take effect, and the app will ask you to accept the updated Terms before you continue using it. If you don't agree, you can stop using the Service and delete your account.
Other terms. These Terms and the Privacy Policy are the entire agreement between you and us about the Service. If any provision is unenforceable, the rest remain in effect. If we don't enforce a provision, that doesn't waive it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. Neither of us is liable for delays caused by events beyond reasonable control.
Bloom Digital Labs LLC
535 Ocean Street, Hyannis, MA 02601
Support and privacy requests: support@bloomdigitallabs.com
Business and legal notices: matt@bloomdigitallabs.com
See also our Privacy Policy and Support page.